70% of reported problems were related to the Letterboxd app, while: The wider industry impact

70% of reported problems were related to the Letterboxd app, while: The wider industry impact

On Sunday night, Letterboxd, the widely-used film-tracking platform, experienced a significant outage, affecting numerous users who reported difficulties accessing the service. According to Downdetector, which tracks user-reported issues, there was a notable increase in outage complaints over the last hour, indicating a widespread disruption.

70% of reported problems were related to the Letterboxd app, while 11% involved login issues and 10% affected the website, according to Downdetector. The remaining reports covered other connectivity problems.

Users flood social media with outage complaints

Many users said they were unable to open the app, refresh film pages or access their watchlists. The outage quickly drew attention on social media as users turned to X and other platforms to check whether others were experiencing similar problems. One user on X wrote , “GUYS IS LETTERBOXD DOWN??? I WAS ABOUT TO LOG THE RE MOVIE BUT THE APP WONT OPEN. Another user on X wrote , “half the time i’ve opened letterboxd this week, the app is completely unusable. Downdetector’s public comment section also quickly filled with reactions as users shared their frustration. One user wrote, “I just want to check Moulin Rouge! I shouldn’t have to be here,” referring to having to visit Downdetector instead of Letterboxd.